Privacy Policy

At Alexion, we understand that various laws and regulations govern data protection and we respect the fact that protecting your privacy is important to you. We also recognize that health and medical information is particularly sensitive. For those reasons, we want to explain our OneSource Website privacy policy to you in this Privacy Statement. Please review this Privacy Statement to learn about how Alexion collects, uses, shares and protects information.

First and foremost, the OneSource Website only collects your personal information if you choose to give it to us. While we retain the right to share your personal information with our corporate affiliates, with outside companies or agents working on our behalf to help fulfill our business obligations, and as further described in the OneSource Enrollment and Authorization Form that you have completed, we do not share any of your personal information with other third parties for their own use unless you explicitly give us permission to do so.

This Privacy Statement applies only to personal information collected through the OneSource Website. Other Alexion privacy policies govern personal information that is collected through sources other than the OneSource Website.

Information Collected – Information You Give Us

Through the OneSource Website, we collect only your personal information when you choose to submit it to us, and we use it only for those purposes which you have approved (including the authorization granted in your OneSource Enrollment and Authorization Form). In some cases, we remove personal identifiers from data and maintain it in aggregate form. We may combine this data with other information to produce anonymous, aggregated statistical information helpful to us in improving our products and services.

Automatically Collected Information

We automatically collect certain types of information whenever you interact with us on  the OneSource Website and in some e-mails we may send each other in relation to or as a result of using the OneSource Website. Automatic technologies we use may include, for example, web server logs and IP addresses, cookies and web beacons.

Web Server Logs and IP Addresses: An IP address is a number assigned to your computer or mobile device whenever you access the Internet that allows computers, mobile devices and servers to recognize and communicate with each other. Alexion collects IP addresses to conduct system administration and report aggregate information to affiliates, business partners, service providers and/or vendors to conduct website and Application analysis and performance reviews.

Cookies: A cookie is a piece of information that is placed on your computer or mobile device when you access certain websites and Applications. The cookie uniquely identifies your browser to the server. Cookies allow us to store information on the server to help make your user experience better and to conduct website and Application analysis and performance reviews. Most web browsers are set up to accept cookies, although you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our Sites may not work properly if you refuse cookies.

Web Beacons: On certain web pages or e-mails, Alexion may utilize a common Internet technology called a “web beacon” (also known as an “action tag” or “clear GIF technology”). Web beacons help analyze the effectiveness of websites by measuring, for example, the number of visitors to a site or how many visitors clicked on key elements of a site.

Web beacons, cookies and other tracking technologies do not automatically obtain personal information about you. Only if you voluntarily submit personal information, such as by registering or sending e-mails, can these automatic tracking technologies be used to provide further information about your use of the websites to improve their usefulness to you.

Your Choices

You have certain options regarding your use of the OneSource Website. To enroll in OneSource, you need to provide certain personal information to Alexion.  A description of that information as well as authorization to use, store, transfer, and disclose that information is described in the OneSource Enrollment and Authorization Form that you signed in paper form or digitally.  While using the OneSource Website, Alexion may require you to provide certain personal information in order for you to receive additional product information, information about a disease state, or other services available by means of the OneSource Website. You could decide not to submit any personal information at all by not entering it into any forms or data fields on the OneSource Website, but please note that if certain personal information is not provided, you may not be able to use certain features of the OneSource Website. It is possible to remain enrolled in OneSource but to cease using the OneSource Website and communicate with OneSource via alternative means (e.g., email, phone, etc.).  It is also possible to revoke your authorization for the use of your information by following the instructions in the OneSource Enrollment and Authorization Form.

As described above, if you wish to prevent cookies from tracking you anonymously as you navigate our Sites, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our Sites may not work properly if you refuse cookies.

Use of Personal Information

Alexion and/or the service providers, vendors and other third parties we hire to perform services on our behalf may use any personal information you choose to give us to comply with your requests and as otherwise disclosed to you in this Privacy Statement, in your OneSource Enrollment and Authorization Form, or on the web page where you submit your information to us. We may refer to this information to better understand your needs and how we can improve our products and services. We also use depersonalized, aggregated information collected from our Sites to help us understand trends and customer needs. For example, we may analyze the gender or age of visitors to the pages about a particular medication or disease state, and we may use that analysis of aggregate data internally or share it with others.

Data Sharing and Transfer

Alexion may share personal information about you with various outside companies or service providers or vendors working on our behalf to help further our business requirements, such as providing customer service, sending marketing communications about our products, services and offers, and doing technological maintenance. We may also share personal information with our company’s affiliates.

We may also disclose personal information as described in your OneSource Enrollment and Authorization Form or for these purposes, if applicable:

  1. in connection with the sale, assignment or other transfer of the business of the OneSource Website or to which the applicable data relates;
  2. to respond to requests of government or law enforcement agencies or where required or permitted by applicable laws, court orders, or government regulations; or
  3. when needed for corporate audits or to investigate or respond to a complaint or security threa

No Third-Party Direct Marketing Use: Alexion will not sell or otherwise transfer the personal information you provide to us through the OneSource Website to any third parties for their own direct marketing use unless we provide clear notice to you and obtain your explicit consent for your data to be shared in this manner.

Message a Friend or Colleague: On the OneSource Website, you can choose to send a link or a message to a friend or colleague referring them to an Alexion Site or resource. The e-mail addresses or phone number you may provide for a friend will be used to send your friend information on your behalf and will not be collected or used by Alexion or other third parties for additional purposes.

Links to Other Sites

Links to other websites not controlled by Alexion (non-Alexion) are provided for convenience only. By providing these links, we are not endorsing or agreeing with content contained at any of the linked sites. Furthermore, the content of the linked websites is not part of the Alexion Sites. We try to choose sites that are relevant. However, with the rapidly changing nature of some sites, we cannot express any opinion on their content and cannot guarantee their quality. We have no control over the non-Alexion linked sites and their policies. The Privacy Statement presented here DOES NOT APPLY to any non-Alexion websites. You should contact those sites directly for information on their privacy policies, confidentiality agreements, and data collection/distribution procedures.

Alexion will not be liable for any loss or damage resulting from the use or misuse of the information accessed in or through the OneSource Website or any linked non-Alexion sites, and all users who access the OneSource Website  or non-Alexion linked sites agree to do so at their own risk. Neither Alexion nor any other party involved in creating, producing, or delivering the OneSource Website or any linked non-Alexion site shall be liable in any manner whatsoever for any damages of any nature arising out of your access or use of the OneSource Website or any linked non- Alexion site, or any errors or omissions in their content.

Please note that linked non-Alexion sites may use Cookies. Alexion cannot control the use of cookies by these linked non-Alexion sites. We also want you to know that when you link from the OneSource Website to another website, that site may have the ability to recognize that you have come from the OneSource Website. If you do not want any other websites to know that you have been on the OneSource Website, we recommend that you do not use the links provided in the OneSource Website.

Privacy Statement for Children Under 18

The OneSource Website is not intended or designed for children under the age of 18. If you are under the age of 18 you must not provide your personal information. We do not collect personal information from any person we actually know is a child under the age of 18.

Additional Information on Websites

If an Alexion Site has particular provisions relating to privacy that differ from those stated here, those provisions will be disclosed to you on the page on which your personal information is collected.

OneSource Enrollment and Authorization Form

The OneSource Website is an optional feature of the Alexion OneSource Program.  This Privacy Statement relates solely to the OneSource Website and does not modify the use, storage, transfer and disclosure of your information (including your protected health information) described in the OneSource Enrollment and Authorization Form. For further information, please see your OneSource Enrollment and Authorization Form.

Limitation on Scope of Principles

Adherence by Alexion to these privacy principles may be limited to the extent necessary to meet Alexion’s regulatory, legal, governmental, or national security obligations.

Updates to Privacy Statement

ANY CHANGES TO THIS PRIVACY STATEMENT WILL BE PROMPTLY POSTED ON THIS PAGE. THE DATE ON WHICH THE POLICY WAS LAST UPDATED IS INCLUDED AT THE END OF THIS LEGAL STATEMENT. AS WE MIGHT NOT NOTIFY YOU OF ANY CHANGES TO THIS PRIVACY STATEMENT, YOU SHOULD CHECK THIS PAGE PERIODICALLY FOR ANY CHANGES. BY ACCESSING AND UTILIZING THE ONESOURCE WEBSITE, YOU AGREE THAT ALL DISPUTES AND OTHER MATTERS THAT MAY ARISE BETWEEN YOU OR YOUR REPRESENTATIVES AND ALEXION OR ITS EMPLOYEES, CONTRACTORS OR AGENTS IN CONNECTION WITH THE ONESOURCE WEBSITE SHALL BE GOVERNED UNDER THE LAWS OF CONNECTICUT, UNITED STATES OF AMERICA, UNDER THE EXCLUSIVE JURISDICTION OF THE COURTS OF CONNECTICUT.

How to contact Alexion

If you have any questions about this Privacy Statement or the information practices of the OneSource Website, you may contact us as follows:

Legal Department

Alexion Pharmaceuticals, Inc. 100 College St.

New Haven, CT 06510

475-230-2596

 

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1.888.765.4747
Or email us at OneSource@alexion.com

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